Privacy Policy

At Glassics, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website or any other means of communication. By accessing our website or using our services, you consent to the practices described in this policy.

Information Collection:

1.1. Personal Information: When you interact with our website or engage with our services, we may collect certain personal information such as your name, email address, contact number, and postal address. This information is voluntarily provided by you when you make inquiries, place orders, or subscribe to our newsletters.

1.2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and website usage statistics. This data helps us analyze trends, administer the site, and enhance your browsing experience.

Information Use:

2.1. Personalization: The information we collect allows us to personalize your experience, respond to your inquiries, and provide you with the requested products and services. We may also use your information to send you updates, promotions, and relevant communications about our offerings.

2.2. Order Processing: If you place an order with us, we use your personal information to process and fulfil your order, including shipping and billing purposes. We may also contact you regarding any updates or changes to your order.

2.3. Improving our Services: We constantly strive to enhance our services, and your information helps us analyze customer preferences, gather feedback, and improve the overall user experience.

Information Disclosure:

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our products and services, such as shipping companies and payment processors. However, we ensure that these providers uphold strict confidentiality and data protection standards.

3.2. Legal Compliance: We may disclose your personal information if required by law or in good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud, or ensure the safety of our users.

Data Security:

We employ industry-standard security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

External Links:

Our website may contain links to external websites that are not operated by us. Please note that we have no control over the content, policies, or practices of these third-party sites. We encourage you to review their respective privacy policies before providing any personal information.

Updates to the Privacy Policy:

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website. We encourage you to review this page regularly to stay informed about how we protect your privacy.

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, don’t hesitate to get in touch with us using the information provided on our website.

Our location

Office No. 4, Ground Floor, Neo Corporate Plaza,
Kanchpada, Ramchandra Lane Ext, Malad West,
Mumbai – 400064 (INDIA)
+(91) 9105297052